Frequently asked questions (FAQ)
1. What is iMartPick?

MirtPicki is an online store that offers high-quality and trending products at affordable prices. We focus on bringing innovative, useful, and stylish items right to your doorstep.
2. How can I place an order?

Simply browse our products, add the items you like to your cart, and proceed to checkout. You can pay securely using your preferred payment method.
3. How long does delivery take?

Orders are usually processed within 1–2 business days and delivered in 3–7 business days, depending on your location.
4. Do you deliver worldwide?

Currently, we deliver mainly within GCC countries (UAE, KSA). For other regions, please contact our support team for more details.
5. How can I track my order?

Once your order is shipped, you’ll receive an email or WhatsApp message with your tracking number and a link to track it online.
6. What if I receive a damaged or wrong item?

No worries! If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with a photo or video proof, and we’ll arrange a replacement or refund.
7. Can I cancel or change my order?

You can cancel or modify your order within 12 hours after placing it. Once it’s shipped, we can’t make changes.
8. What payment methods do you accept?

We accept Cash on Delivery (COD)

9. Do you offer refunds?

Yes! If you’re not satisfied with your purchase, you can request a refund within 7 days of receiving your order (terms apply)
10. How can I contact MirtPicki support?

You can reach us through: